Payment Policy

Payment Policy and Security – Clove Stores

At Clove Stores, your payment security is our top priority. As a brand offering premium clothing, accessories, and lifestyle products, we ensure that every transaction you make with us is fully protected. We strictly comply with Payment Card Industry Data Security Standards (PCI DSS) to safeguard your financial and personal data at all times. Our systems are regularly updated and tested to maintain maximum safety and reliability.

Secure Checkout

Every transaction made on Clove Stores is processed through secure, encrypted channels. With advanced encryption technology, your payment details remain confidential—giving you a safe and worry-free shopping experience each time you place an order.

PCI DSS Compliance

We strictly follow PCI DSS standards. Our payment system is routinely audited and scanned to identify and address potential vulnerabilities, ensuring your sensitive information is always protected with the highest industry-level security measures.

Advanced Data Encryption

Your payment data is fully encrypted during transmission so that no unauthorized party can access or intercept it. This ensures complete confidentiality and security for every purchase you make.

Tokenization for Enhanced Protection

Instead of storing your actual card information, we use tokenization, a process that generates a unique token for each transaction. This extra layer of protection significantly reduces the risk of fraud and enhances customer trust.

Accepted Payment Methods

To make your shopping experience convenient and secure, Clove Stores accepts the following trusted payment options:

  • PayPal

Order Confirmation

Once your order is successfully placed, you’ll receive a confirmation email with your full purchase details. This email will serve as your official receipt. (Tip: If you don’t see it in your inbox, check your spam or promotions folder.)

Payment Authorization

All payments are authorized at checkout. After successful confirmation, we begin processing your apparel, accessories, or lifestyle products for shipment. If your payment fails, our support team will contact you promptly for assistance.

Failed Transactions

If your payment does not go through, please re-enter your details and try again. If the issue continues:

  • Contact our support team for immediate help, or

  • Reach out to your bank or payment provider to check for restrictions.

Currency

All prices listed on Clove Stores are in United States Dollars (USD).

Refunds

For detailed information about refunds, please visit our Return & Refund Policy page.

Payment Disputes

If you experience any issues or disputes related to payments, our customer support team is always ready to assist you and ensure a smooth resolution.

Policy Updates

We may update this Payment Policy at any time. Any revisions will be posted on this page and take effect immediately. By placing an order, you acknowledge that you have read, understood, and agreed to this policy. We recommend reviewing this page periodically for the latest updates.

CONTACT INFORMATION

Business Name: Clove Stores
Business Email: support@clovestores.store
Business Contact: +1 (863) 227 8475
Business Hours: 9:00 AM – 5:00 PM
Business Address: 5900 Balcones Drive, Suite 100, Austin, Texas 78731, United States
Customer Support: 24/7