Privacy Policy

Privacy Policy – Clove Stores

Last updated: August 01, 2025

This Privacy Policy explains how @clovestores.store (“we,” “us,” or “the Site”) collects, uses, and protects your personal information when you visit or use our website @clovestores.store (“the Site”), make a purchase, use any of our services, or otherwise engage with us (collectively, “the Services”).

For the purpose of this policy, “you” and “your” refer to any individual who interacts with our Services — whether as a customer, website visitor, or any other user whose personal information we may process.

By using or accessing our Services, you consent to the collection, use, and disclosure of your data as described in this Privacy Policy. If you do not agree, please discontinue the use of our Site.

At Clove Stores, protecting your personal information is our top priority. We handle your data responsibly and transparently to ensure a safe, trustworthy, and enjoyable shopping experience for you.

Amendments to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, new services, or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.

How We Collect and Use Your Personal Information

Information collected directly from you includes:

  • Contact details (name, address, phone number, email)

  • Order information (billing/shipping details, payment verification)

  • Account data (username, password, login credentials)

  • Customer support messages and communications

Automatically collected data (“Usage Data”):
We may collect information about your device — such as IP address, browser type, and network details — using cookies, pixels, and similar technologies. This data helps us improve site performance, personalize content, and enhance your shopping experience.

Third-party data sources include:

  • Shopify (our e-commerce platform partner)

  • Payment processors (to securely handle transactions)

  • Social or marketing platforms (when you interact with our ads or pages)

Why We Collect Your Personal Information

We use your information for the following purposes:

  • Providing Products and Services – To process payments, fulfill orders, arrange shipping, and deliver customer support.

  • Marketing and Advertising – To show you personalized offers and products that may interest you.

  • Security and Fraud Prevention – To detect, prevent, and address fraudulent or suspicious activity.

  • Service Improvement – To respond to your inquiries, improve user experience, and enhance our overall services.

Cookies

We use cookies to improve functionality, remember preferences, and provide personalized experiences.
For more information about Shopify’s use of cookies, please review Shopify’s Cookie Policy.

Disclosure of Personal Information

We may share your data with:

  • Service providers (payment gateways, logistics, and IT support)

  • Marketing partners (for promotions and advertising)

  • Business affiliates within our network

  • Legal authorities (when required by law)

We disclose data only when necessary and ensure it’s handled securely.

Third-Party Websites and Links

Our Site may include links to external websites. Please note that we are not responsible for their privacy practices. We encourage you to review each third-party site’s privacy policy before sharing any personal information.

Children’s Data

Our Services are not intended for individuals under the age of 18. We do not knowingly collect or store personal data from children.

Security and Retention of Your Information

We follow industry-standard security practices to protect your personal information. However, no online system is 100% secure.
We retain your data only as long as necessary to deliver our Services, comply with legal obligations, or resolve disputes.

Your Rights

Depending on your location, you may have the right to:

  • Access and review your personal data

  • Request correction or deletion of your information

  • Withdraw consent for marketing communications

  • Request data portability

To exercise these rights, please contact us at support@clovestores.store

Complaints

If you have any concerns about how we handle your data, please contact us directly — we’ll do our best to resolve the issue promptly.
You may also file a complaint with your local data protection authority if applicable.

International Users

Your data may be transferred and processed outside your region, including by Shopify and our third-party partners.
All such transfers are carried out in compliance with applicable data protection laws and regulations.

CONTACT INFORMATION

Business Name: Clove Stores
Business Email: support@clovestores.store
Business Contact: +1 (863) 227 8475
Business Hours: 9:00 AM – 5:00 PM
Business Address: 5900 Balcones Drive, Suite 100, Austin, Texas 78731, United States
Customer Support: 24/7